The primary purpose of the post of Risk, Data and Improvement Manager will be,

• To support and enable the functioning of the Regional Incident Management Fora for Acute Hospitals (Women’s & Children’s, Peri-Operative and Medicine).
• Lead and support the collation of Quality & Patient Safety related data for inclusion in the regional quality assurance metrics programme.
• Work across the region and with sites to support and enable the use of data for improvement. Working collaboratively with subject matter specialists.
• Support sites in the management of Patient Complaints and lead on using complaints data and other patient feedback to drive improvement.
• To participate in reviews of clinical incident’s as required
• To collaborate with QPS Teams in Hospitals to support staff training on QPS functions e.g. complaints management and clinical incident reviews.

Candidates must have at the latest date of application:

• Extensive experience at a senior leadership level in either health or social care delivery as relevant to this role.
• Be educated to level 8 at a minimum, in a discipline relevant to the role.
• Significant experience in Quality, Patient Safety or Risk Management in healthcare.
• Ability to collate, understand and analyse data. Demonstrate experience with the use of data to drive improvement.
• Proven track record in implementing significant change projects and related services in a distributed and highly complex organisation or other relevant and highly complex organisation, as relevant to this role
• Significant experience in the implementation of performance improvement strategies in healthcare
• Experience of managing and working collaboratively with internal and external stakeholders across the Health Sector.
• Strong IT skills

Specific Requirements

Access to appropriate transport to fulfil the requirements of the role as post will involve travel

Relevant Attachment

Grade VIII QPS-job-specification