RCSI Hospital Group HQ

Clinical Nurse Manager II Emergency Department - Permanent Full Time

Job Locations Connolly Hospital
Posted Date 2 weeks ago(19/09/2023 14:46)
Job ID
# of Openings
Nursing & Midwifery
Closing Date


The post of CNM 2 Emergency Department has a pivotal role in service planning, co-ordinating, and managing activity and resources within the clinical area. The main responsibilities are: quality assurance, people management, resource management, staffing and staff development, practice development, facilitating communication and professional / clinical leadership.

The CNM II is a critical clinical front line post and is required to safeguard patient care. The CNM II manages the Emergency Department from a leadership and administrative perspective.


Informal enquiries can be made to : Liz Lawlor, Assistant Director of Nursing, Emergency Department, Connolly Hospital, elizabeth.lawlor@hse.ie

Organisational Context

Connolly Hospital Blanchardstown is a major teaching hospital providing a range of acute medical and surgical services, day care, outpatient, diagnostic and support services. Emergency services are provided on a 365-day, 24 hour basis. Multi-disciplinary teams representative of medical, nursing, allied health professionals, management and general support staff play a pivotal role in the development, delivery, monitoring and evaluation of these services. The hospital has a current bed complement of >300 beds.


The hospital is affiliated to the Royal College of Surgeons in Ireland (RCSI) for medical education, to Dublin City University (DCU) for nursing education and to University College Dublin (UCD), Trinity College Dublin (TCD) and the Institute of Technology for allied health professional education. Connolly Hospital is one of 8 hospitals in the RCSI Hospitals Group covering a population of over 800,000 people. Connolly Hospital’s Catchment Population of over 331,000 covers Dublin West, North Kildare and South Meath.


The RCSI Hospital Group includes the following hospitals;

Beaumont Hospital
Cavan General Hospital
Connolly Hospital
Louth County Hospital
Monaghan General Hospital
Our Lady of Lourdes Hospital
Rotunda Hospital


The Academic Partner for the Group is the RCSI.


RCSI Hospital Group provides a national service and a regional service to Dublin and the North East and is committed to the provision of world-class care, exceptional clinical services with respect and compassion

Key Responsibilities

Professional /Clinical

The CNM2 ( Emergency Department) will:
• Manage patient care to ensure the highest professional standards using an evidence based, care planning approach.
• Provide a high level of professional and clinical leadership.
• Be responsible for the co-ordination, assessment, planning, delivery and review of service user care by all staff in designated area(s).
• Provide safe, comprehensive nursing care to service users within the guidelines laid out by An Bord Altranais agus Cnáimhseachais na hÉireann (Nursing and Midwifery Board of Ireland).
• Practice nursing according to:
         o Professional Clinical Guidelines
         o National and Area Health Service Executive (HSE) guidelines.
         o Local policies, protocols and guidelines
         o Current legislation
• Manage own caseload in accordance with the needs of the post.
• Participate in teams / meetings / committees as appropriate, communicating and working in co-operation with other team members.
• Facilitate co-ordination, co-operation and liaison across healthcare teams and programmes.
• Collaborate with service users, family, carers and other staff in treatment / care planning and in the provision of support and advice.
• Communicate verbally and / or in writing results of assessments, treatment / care programmes and recommendations to the team and relevant others in accordance with service policy.
• Plan discharge or transition of the service user between services as appropriate.
• Ensure that service users and others are treated with dignity and respect.
• Maintain nursing records in accordance with local service and professional standards.
• Adhere to and contribute to the development and maintenance of nursing standards, protocols and guidelines consistent with the highest standards of patient care.
• Evaluate and manage the implementation of best practice policy and procedures e.g. admission and discharge procedures, control and usage of stocks and equipment, grievance and disciplinary procedures.
• Maintain professional standards in relation to confidentiality, ethics and legislation.
• In consultation with CNM3 and other disciplines, implement and assess quality management programmes.
• Participate in clinical audit as required.
• Initiate and participate in research studies as appropriate.
• Devise and implement Health Promotion Programmes for service users as relevant to the post.
• Operate within the scope of practice - seek advice and assistance from his / her manager with any cases or issues that prove to be beyond the scope of his / her professional competence in line with principles of best practice and clinical governance.


Health & Safety

• Ensure that effective safety procedures are developed and managed to comply with statutory obligations, in conjunction with relevant staff e.g. health and safety procedures, emergency procedures.
• Observe, report and take appropriate action on any matter which may be detrimental to staff and/or service user care or well being / may be inhibiting the efficient provision of care.
• Assist in observing and ensuring implementation and adherence to established policies and procedures e.g. health and safety, infection control, storage and use of controlled drugs etc.
• Ensure completion of incident / near miss forms / clinical risk reporting.
• Adhere to department policies in relation to the care and safety of any equipment supplied for the fulfilment of duty.
• Liaise with other relevant staff e.g. CNS infection control Occupational Therapist re appropriateness for procurement.
• Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc and comply with associated HSE protocols for implementing and maintaining these standards.
• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.


Education and Training

• Engage in continuing professional development by keeping up to date with nursing literature, recent nursing research and new developments in nursing management, education and practice and to attend staff study days as considered appropriate.
• Be familiar with the curriculum training programme for student nurses and be aware of the clinical experience required to meet the needs of the programme.
• Participate in the identification, development and delivery of induction, education, training and development programmes for nursing and non-nursing staff.
• Provide support and supportive supervision to Clinical Nurse Manager 1 and front-line staff where appropriate.
• Supervise and assess student nurses and foster a clinical learning environment.
• Engage in performance review processes including personal development planning as appropriate.



• Exercise authority in the running of the assigned area(s) as deputised by the CNM3.
• Provide the necessary supervision, co-ordination and deployment of nursing and support staff to ensure the optimum delivery of care in the designated area(s).
• Manage communication at ward and departmental level and facilitate team building.
• Provide staff leadership and motivation which is conducive to good working relations and work performance.
• Promote a culture that values diversity and respect in the workplace.
• Formulate, implement and evaluate service plans and budgets in co-operation with the wider healthcare team.
• Manage all resources efficiently and effectively within agreed budget.
• Lead on practice development within the clinical area.
• Lead and implement change.
• Promote, facilitate and participate in the development of nursing policies and procedures. Monitor as appropriate and lead on proactive improvement.
• Contribute to the formulation, development and implementation of policies and procedures at area and hospital level.
• Ensure compliance with legal requirements, policies and procedures affecting service users, staff and other hospital matters.
• Manage and promote liaisons with internal / external bodies as appropriate e.g. intra-hospital service and the community.
• Actively participate in the Nursing Management structure by ‘acting up’ when required.
• Maintain all necessary clinical and administrative records and reporting arrangements.
• Engage in IT developments as they apply to service user and service administration.

The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.

Essential Criteria

Each candidate must on closing date for applications:


Professional Qualifications & Experience

• Be registered in the General Division of the Register of Nurses maintained by Bord Altranais agus Cnáimhseachais na hÉireann (Nursing and Midwifery Board of Ireland) or be entitled to be so registered



• Have at least 5 years post registration experience of which 2 must be in the speciality or related area of Emergency Medicine.



• Demonstrate evidence of continuing professional development



• Have the clinical, managerial and administrative capacity to properly discharge the functions of the role

Annual Registration

Appointment to and continuation in posts that require statutory registration is dependent upon the post holder maintaining annual registration in the relevant division of the register maintained by Bord Altranais agus Cnáimhseachais na hÉireann (Nursing Midwifery Board Ireland)




Confirm annual registration with NMBI to the HSE by way of the annual Patient Safety Assurance Certificate [PSAC]




A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Each candidate for and any person holding the office must be of good character.


Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs.


* A list of ‘other statutory health agencies’ can be found here.

Post Specific Requirements if any:

Demonstrate depth and breadth of nursing experience in an Emergency Department as relevant to the role.

Skills & Competencies

Technical & Professional Expertise

Has a command over the technical/ professional skills and knowledge required within the job holder’s role and continues to upskill to maintain high professional standards and continuous professional development requirements.

Leadership and Management

Manages performance to deliver team goals; demonstrates accountability for leading, directing, monitoring and evaluating RCSI Hospital Group services. Creates a climate in which people want to do their best. Promotes confidence and positive attitude; influences others to follow a common goal.

Building & Maintaining Relationships

Builds and maintains relationships with a network of people. Recognises the two way nature of relationships and works to develop mutually beneficial partnerships. Interacts with others in a manner that builds respect and fosters trust.

Commitment to Quality & Risk Management

The ability to focus on understanding stakeholder’s needs and expectations and to respond effectively and efficiently to them. Has a good knowledge of and is committed to offer a quality service through the achievement of goals, accreditation standards, other organisation/department standards and risk management frameworks and guidelines.

Problem Solving & Decision Making

Identifies and solves problems by understanding the situation, seeking additional information, developing and weighing alternatives, and choosing the most appropriate course of action given the circumstances.

Communication & Interpersonal Skills

Speaks and writes clearly, fluently and effectively to both individuals and groups; communicates in a manner that will persuade, convince and influence others, in order to motivate, inspire or encourage them to follow a particular course of action.

This Job Description is intended as a basic guide to the scope and responsibilities of the position and is subject to regular review and amendment. The role holder will be required to be flexible in this position and is expected to facilitate working additional hours on occasion, when requested.


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