RCSI Hospital Group HQ

Grade V – Radiology Information System [RIS] Manager

Job Locations Connolly Hospital
Posted Date 2 weeks ago(16/11/2021 10:21)
Job ID
# of Openings
Management & Administrative
Closing Date


To provide an effective, consistent and efficient levels of RIS support to all hospital and departmental users requiring access to NIMIS including not only Radiology but currently Cardiology, Respiratory and the Vascular Departments.  Working closing with the PACS Manager to ensure all functionalities of RIS/PACS are managed collectively.

Organisational Context

The RCSI Hospital Group includes the following hospitals;

  • Beaumont Hospital
  • Cavan General Hospital
  • Connolly Hospital
  • Louth County Hospital
  • Monaghan General Hospital
  • Our Lady of Lourdes Hospital
  • Rotunda Hospital

The Academic Partner for the Group is the RCSI.


RCSI Hospital Group provides a national service and a regional service to Dublin and the North East and is committed to the provision of world-class care, exceptional clinical services with respect and compassion.

Key Responsibilities

The position of RIS Manger encompasses both managerial and administrative responsibilities.

  • Responsible for maintenance of the RIS on a day-to-day basis in the Departments assigned which includes training, table building, house-keeping, trouble-shooting and providing support to system users in ensuring that the system is functioning correctly within their area of work.
  • Deputising for the Admin Radiology Supervisor, which includes managing the department in their absence. Ensuring the role is given priority particularly in relation to overseeing the admin teams leave requests, rosters, staff issues, dealing with complaints, managing the Peervue system and all other queries that may arise.
  • To rotate within other admin positions within the Radiology Dept. when the service needs require it.
  • Involved with representation of the Hospital at external/internal site visits and conference calls as required in trouble shooting issues and developing additional workflows/skills as required to meet the demands of the service. 
  • Assist in the investigation and resolution of RIS related problems and   escalating any issues that cannot be resolved at local level to Charge Healthcare as the need arises, in conjunction with the PACS Manager.
  • Daily review of all orders on the system and investigation/clean-up of any anomalies including DNA’s, discharged patients/accounts, blank locations.
  • Involved with any new rollouts/upgrades of the RIS in association with the NIMIS National Team.
  • Generate statistical reports on a regular basis using the Metrix and ensuring these are presented in an accurate and user friendly manner, liaising with RSM2 and PACS Manager on reports required but these can include: inpatient diagnostics, turnaround times, service demand reports, daily appointments summary, Cancellation and DNA reports, Filmed Log, scheduled and unscheduled log Reports, Peervue Reports, Extended Running Orders Report.Involved with providing training on the RIS system to Hospital users as required, this can be face to face or remote.
  • Assist with the building of new users, editing users and terminating leavers on the system as required including Consultants, NCHD’s, and Nursing and Clerical staff. Following the NIMIS National Team Guidelines.
  • Assist in the leading out further projects that link in with NIMIS/RIS which will enhance the service provided to users.
  • Ensuring that the NTPF/Waiting List reports are clean and accurate, addressing any anomalies before these are submitted to either NTPF/CHB or the RCSI.
  • Responsible for updating GP’s (enabling and disabling) on system in conjunction with Healthlink and RIS ensuring accurate data is captured at all times. Linking these GP’s to the appropriate patient to ensure the report is issued to the external source in an appropriate and timely manner. Monitoring the reports going via Healthlink and investigating any errors associates with same.
  • Involved with the drafting of standard operational protocols, policies and procedures on the RIS system both new and review and providing these for sign off by the Radiology Management Team.
  • Involved in the outsourcing process in line with the PACS Manager, ensuring the workflows are streamlined for the administration team.

Essential Criteria


Eligible applicants will be those who on the closing date for the competition:


Have satisfactory experience as a clerical officer in the HSE, TUSLA, other statutory health agencies, or a body which provides services on behalf of the HSE under Section 38 of the Health Act 2004




Have obtained a pass (Grade D) in at least five subjects from the approved list of subjects in the Department of Education Leaving Certificate Examination, including Mathematics and English or Irish1.  Candidates should have obtained at least Grade C on higher level papers in three subjects in that examination.



Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction.


Note1: Candidates must achieve a pass in Ordinary or Higher level papers. A pass in a foundation level paper is not acceptable.  Candidates must have achieved these grades on the Leaving Certificate Established programme or the Leaving Certificate Vocational programme.  The Leaving Certification Applied Programme does not fulfil the eligibility criteria.




Candidates must possess the requisite knowledge and ability, including a high standard of suitability and management ability, for the proper discharge of the office.



A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.


Each candidate for and any person holding the office must be of good character


The Public Service Superannuation (Age of Retirement) Act, 2018* set 70 years as the compulsory retirement age for public servants.


  * Public Servants not affected by this legislation:

Public servants recruited between 1 April 2004 and 31 December 2012 (new entrants) have no compulsory retirement age.

Public servants recruited since 1 January 2013 are members of the Single Pension Scheme and have a compulsory retirement age of 70.


Post Specific Requirements


Candidates must by the closing date for receipt of applications possess the following as relevant to the role:



  • Minimum 2 years’ experience in an acute hospital setting
  • Extensive knowledge and experience using a Radiology Information System (RIS)
  • Ability to generate statistical reports and carry out analysis using the Metrix associated with NIMIS (National Integrated Medical Imaging System)
  • Experience in staff management and have highly developed people management skills
  • A demonstrated record of supporting the delivery of change and experience of managing and working collaboratively with multiple stakeholders
  • Excellent Training Techniques to end users
  • Excellent MS Office skills to include, Word, Excel and PowerPoint
  • Have a working knowledge of hospital information system which should include patient administration system e.g. (IPMS)


  • Have a Diploma/Certification in Health Service Management or working towards one
  • Project Management/Implementations/Upgrades of new systems within Radiology
  • A demonstrated record of supporting the delivery of change and experience of managing and working collaboratively with multiple stakeholders



Skills & Competencies

Technical & Professional Expertise

Has a command over the technical/ professional skills and knowledge required within the job holder’s role and continues to upskill to maintain high professional standards and continuous professional development requirements


Evaluating Information, Problem Solving & Decision Making

Identifies and solves problems by understanding the situation, seeking additional information, developing and weighing alternatives, and choosing the most appropriate course of action given the circumstances.



Has the ability and desire to work cooperatively with others; collaborating to get the job done. Provides support to colleagues to help develop a strong and cohesive team ethos. Willing to participate as a member of the team.


Commitment to Quality & Risk Management

The ability to focus on understanding stakeholder’s needs and expectations and to respond effectively and efficiently to them. Has a good knowledge of and is committed to offer a quality service through the achievement of goals, accreditation standards, other organisation/department standards and risk management frameworks and guidelines.


Communications & Interpersonal Skills

Speaks and writes clearly, fluently and effectively to both individuals and groups; communicates in a manner that will persuade, convince and influence others, in order to motivate, inspire or encourage them to follow a particular course of action.


This Job Description is intended as a basic guide to the scope and responsibilities of the position and is subject to regular review and amendment. The role holder will be required to be flexible in this position and is expected to facilitate working additional hours on occasion, when requested.


The RCSI Hospital Group is an Equal Opportunities Employer.


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